Care and Service

We believe that quality care and service is a process that begins with the first phone call or inquiry and continues after discharge.

For this reason, the care and service we provide put the client at the center of our focus. Unlike most community health care agencies, we do not expect our clients to fit pre-established programs. All of our services are shaped to meet the clients specific needs.

Because our services are client specific, we are able to maintain our commitment to create opportunities to enhance daily living.

At Drake Medox , we create opportunities to enhance daily living.

Our specialized homecare service means that:

• Client care can be delivered at times of the day and week that suit clients and their families.
• Care is delivered in familiar surroundings.
• Our caregivers come to the client rather than the client travelling to them.
• Clients have choice and input into their care.

Specialized homecare service can include:

• Cleaning and laundry to maintain a safe and healthy home environment.
• Meal planning, preparation and feeding.
• Observing and reporting all changes in client condition
• Providing safe and supportive care to each client
• Promoting the maximum independence of each individual.
• Personal care and grooming to prepare the client for their activities and daily living.
• The primary caregiver is able to receive assistance with the care, supervision and daily maintenance of the client